Terms & Conditions

www.phoenixmg.co.uk Website Terms of Use

Please Read These Terms and Conditions Carefully Before Using this Website.

1. Who We Are and How to Contact Us.

phoenixmg.co.uk is a Website operated by Phoenix Management Group Limited. Unless stated otherwise, we use the terms “we” and “us” on this Website to refer to Phoenix Management Group Limited through the website terms and conditions, which include the Website Terms of Use, Privacy and Cookie Policy and Acceptable Use Policy.

We are registered in England and Wales under company number 10872412 and have our registered office at Unit 3 Owen House Farm Wood Lane, Mobberley, Knutsford, England WA16 7NY. Our main trading address is the same as our registered office address. Our VAT number is 287270280.

Our details can be found HERE should you wish to contact us.

2. Website Terms of Use

The Website Terms apply to your use of the Phoenix Website at www.phoenixmg.co.uk (the “Website”). The Website terms apply regardless of how you access the Website. You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing or using the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these terms, you must not use our Website. We are a limited company.

The purpose of the Website is to provide you with information about Phoenix Management Group Limited.

3. Other Terms That May Apply to You

These terms of use refer to the following additional terms, which also apply to your use of our Website:

  • Our Privacy and Cookie Policy, which explains how we collect and use your personal data and sets out information about the cookies on our Website; and
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Website. When using our Website, you must comply with this Acceptable Use Policy.
  • From time to time at our discretion you may be able to purchase goods and/or services from our Website. If you purchase goods and/or services from our site then our Terms and Conditions of Supply will apply to these sales. Such Terms and Conditions of Supply will be made available to you should we advertise goods and/or services for purchase on our Website.

4. Changes to our Website Terms

We amend these terms from time to time. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on December 21 2018.

5. Changes to Our Website

We may update and change our Website from time to time.

6. Suspension or Withdrawal of Our Website

Our Website is made available free of charge.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We reserve the right to suspend or withdraw your access to our Website at our sole discretion, including but not limited to where you breach these terms.

7. How You May Use Our Website

You may use our Website only for lawful purposes. You may not use our Website:

  • in any way that breaches any applicable local national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way;
  • to transmit, or procure the sending of, any unsolicited or authorised advertising or promotional material or any other form of similar solicitation (spam); or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-wombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • You also agree not to access without authority, interfere with, damage or disrupt:
    • any part of our Website;
    • any equipment or network on which our Website is stored;
    • any software used in the provision of our Website; or
    • any equipment or network or software owned or used by any third party.

8. How You May Use Material on Our Website

You should assume that everything you see or read on the Website is copyrighted unless otherwise noted and may not be used without the written permission of Phoenix except as provided in these terms or in the text on the Website. Phoenix neither warrants nor represents that your use of materials displayed on the Website will not infringe rights of third parties not owned by or affiliated with Phoenix.

The trademarks, logos, and service marks (collectively the “Trademarks“) displayed on the Website are registered and unregistered Trademarks of ours or others.

Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Website without our written permission or the written permission of such third party that may own the Trademarks displayed on the Website. Misuse of the Trademarks displayed on the Website, except as provided for in these terms is strictly prohibited.

Phoenix reserves its right to enforce its intellectual property rights to the fullest extent of the law, which may include the seeking of criminal prosecution.

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Images of people or places displayed on the Website are either the property of, or used by us with permission from their third party owners. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these terms or specific permission provided elsewhere on the Website. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9. Information on this Website

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

10. Links to other Websites

Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources, and we assume no responsibility for the content, policies or practices of any third party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.

11. User-generated Content Is Not Approved By Us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us at info@phoenixmgco.uk

12. Our Responsibility for Loss or Damage Suffered By You

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  • We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our Website or the use of or reliance on any content displayed on our Website.
  • We have no liability to you for any loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

13. How We May Use Your Personal Information

We will only use your personal information as set out in our Privacy and Cookie Policy.

14. Uploading material to our Website

We may from time to time provide features that allow you to upload material to our Website or to make contact with other users of our Website.

Whenever you make use of a feature that allows you to upload material of any nature to our Website (whether or not solicited by us), or to make contact with other users of our Website, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you have the right to upload or post any material uploaded or posted by you to our Website. You agree to indemnify us for any breach of these warranties.

Any material you upload to our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, amend, publish, make derivative works of, distribute, disclose or licence to third parties and make any other use, whether or not for gain, of any such material for any purpose whatsoever. Additionally, you agree to waive any of your moral rights that may subsist in any material posted or uploaded by you to our Website. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, or of their right to privacy.

In the event that any material you upload to our Website is protected by any third party intellectual property, proprietary or confidentiality rights whatsoever, you agree to take (at your own expense) any further action and execute any documents as may be reasonably required of you by us to ensure that we may exercise the rights in relation to such material as set out in the paragraph above. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website.

Whether any material posted or submitted to our Website is published or used is at our sole discretion and we are under no obligation to publish or use any such material. When posting or submitting material to our Website you must provide your full name and email address so that we may contact you if we have any questions about the material you have provided. By posting or submitting material to our Website you agree that we may show your name and location, but not your email address, in conjunction with any such material if that material is published or used on the Website, or otherwise used by us.

We have the right to remove any material or posting you make on our Website if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.

15. Content Standards

These content standards apply to any and all material which you submit or contribute to our Website (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • be accurate and not misleading (where they state facts);
  • be genuinely held (where they state opinions); and
  • comply with applicable law in the UK and in any country or territory from which they are posted.

Contributions must not:

  • contain any material which is defamatory of any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right, trade secret, trade mark, privacy right or any other intellectual property right of any other person including any moral rights that may exist in the contribution;
  • be likely to deceive any person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • constitute or promote any illegal activity;
  • be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be an advertisement or otherwise designed to solicit business;
  • contain any viruses, trojans, worms, logicbombs or other material which is malicious or technologically harmful or has an equivalent effect;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • give the impression that they emanate from us, if this is not the case; or
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

16. We Are Not Responsible for Viruses and You Must Not Introduce Them

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

17.  Rules About Linking to Our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Website in any website that is not owned by you.

Our Website must not be framed on any other Website, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our Website other than that set out above, please contact us using the methods on our contacts page.

18. Other Legal Notices

There may be other legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms, govern your use of this Website.

19. Third Party Rights

Only you and us shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

20. Entire Agreement

These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and representations to the fullest extent permitted by law.

21. Law, Jurisdiction and Language

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Acceptable Use Policy

Please Read the Terms of this Policy Carefully Before Using our Website

1. These Terms

This Acceptable Use Policy sets out the content standards that apply when you upload content to our Website, make contact with other users on our Website, link to our Website, or interact with our Website in any other way

2. Who We Are and How to Contact Us

www.phoenixmg.co.uk is a Website operated by Phoenix Management Group Limited (“We”). We are registered in England and Wales under company number 10872412 and have our registered office at Unit 3 Owen House Farm Wood Lane, Mobberley, Knutsford, England WA16 7NY. Our main trading address is the same as our registered office address. Our VAT number is 287270280.

We are a limited company.

Our details can be found HERE should you wish to contact us.

3. By Using Our Website You Accept These Terms

By using our Website, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our Website.

We recommend that you print a copy of these terms for future reference.

4. Other Terms That May Apply to You

Our Website Terms of Use also apply to your use of our Website.

5. Changes to our Acceptable Use Policy

We amend these terms from time to time. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on December 21, 2018.

6. Prohibited Uses

You may use our Website only for lawful purposes. You may not use our Website:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of our Website Terms of Use.

Not to access without authority, interfere with, damage or disrupt:

  • any part of our Website;
  • any equipment or network on which our Website is stored;
  • any software used in the provision of our Website; or
  • any equipment or network or software owned or used by any third party.

7. Interactive Services

We may from time to time provide interactive services on our Website, including, without limitation:

  • chat rooms; and/or
  • bulletin boards (“interactive services”).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

8. Content Standards

These content standards apply to any and all material which you contribute to our Website (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

Phoenix Management Group Limited will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  • be accurate (where it states facts);
  • be genuinely held (where it states opinions); and
  • comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

  • be defamatory of any person;
  • be obscene, offensive, hateful or inflammatory;
  • promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trade mark of any other person;
  • be likely to deceive any person;
  • breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be in contempt of court;
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • impersonate any person, or misrepresent your identity or affiliation with any person;
  • give the impression that the Contribution emanates from Phoenix Management Group Limited, if this is not the case;
  • advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse;
  • contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or
  • contain any advertising or promote any services or web links to other websites.

9. Breach of this Policy

When we consider that a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of our Website Terms of Use upon which you are permitted to use our Website, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our Website;
  • immediate, temporary or permanent removal of any Contribution uploaded by you to our Website;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this Acceptable Use Policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

10. Law, Jurisdiction and Language

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.